FAQs

Frequently Asked Questions

There are 3 resistance bands per pack that correspond to 3 fitness levels. If you are a novice, we suggest that you start with the pink bands (beginner) and work your way up to the dark grey bands (athlete) as you build stamina and challenge yourself in your strength training and body sculpting journey

Hand wash it with mild detergent in warm water. Do not bleach, rinse in cold water and line dry it. You can also dry it in the sun on days when you can’t wash it.

The normal order processing time is 2 business days when the product is in stock.

Canada: 3 to 5 business days.

USA: 5 to 7 business days

EUROPE: 7 to 10 business days.

CAMEROON/CHAD: 10 to 15 business days.

Please note that Movv’N Inc. is not responsible for delays or fees/tariffs charged by customs clearance offices.

Due to the current pandemic, shipping delays could be incurred by courier companies.

Please ensure that you completed the order process and received an order confirmation email. We also encourage you to check your spam folder before contacting us via email. Please indicate your order confirmation number in your request and submit it to customerservice@movvnwholesale.com.

We currently ship to the following countries:

North America: USA and Canada.

Europe: Austria, France, UK, Germany, Belgium, Luxembourg, Italy, Netherlands, Denmark, Switzerland, Sweden and Norway.

Africa: Cameroon and Gabon.

Our head office is located in Mississauga, Canada.

Yes, we provide tracking numbers for all expedited orders shipped to Europe and North America. For all other requests, please contact our customer service team at customerservice@movvnwholesale.com.

No, Movv’N Inc. does not offer refunds so please check the product dimensions (width and length) to determine your appropriate size.

We cannot guarantee that changes can be made. However, please submit your request to customerservice@movvnwholesale.com and we’ll do our best to accommodate your request if possible. Please include your order confirmation number in your email request.

We only accept returns on Orders shipped to USA, UK and CANADA. Please note that you are responsible for any shipping costs incurred.
All sales are final, returns/exchanges are not accepted if the order is shipped to locations other than the USA, UK, and CANADA.

You can contact us via the form in the “Contact Us” menu. For general inquiries, please send your requests to: info@movvnwholesale.com. All order related requests should be sent to: customerservice@movvnwholesale.com.

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